This course enables effective communication between the ‘experts’ (those providing the technical information on the substance) and those dealing with the incident (the emergency services).
Effective communication is often the main problem encountered between these two groups of people. Those providing the technical information are frequently scientists or technical staff who don’t ‘speak the same language’ as the emergency services and other groups dealing with the situation. In addition, they may have no experience of real incidents and so cannot put themselves in the position of the responders at the scene.
Hazmat 1st response has been exclusively developed by NCEC in conjunction with Responsible Care® experts from the Chemical Industries Association (CIA) and the Chemical Business Association (CBA); and leading hazmat specialists from the police, and fire and rescue services.
It is designed to support anyone providing information about, or attending, chemical incidents, and addresses the need to make a rapid, relevant and reliable response to requests for chemical information from the emergency services.